Protect Our WintersPlanks is committed to Be More Friendly to the people and planet we love. Mountain safety and of course climate change are two of the most important areas of concern for all of us at Planks and our communities on and off the hill. We have teamed up with the local Ski Patrol communities across the world and Protect Our Winters (POW) to bring out a collection of limited-edition beanies. This program will raise awareness and money for the Ski Patrol, POW and other local or related charities in your favourite resorts!
Please note we’re in a busier than normal sale period at the moment - our team are working very hard to get your orders out, but there may be slight delays to some orders!
We will always endeavour to dispatch items within 24 hours of placing the order. However, in times of high order volume, packing and dispatch will take longer.
Shipping rates will be shown during the checkout process. Please note that we do not consider weekends and UK bank holidays as a working day. Any orders made after 12.00pm (GMT) on a Friday will be shipped on the following Monday. If the order is made after 12.00pm the day before a bank holiday, it will be shipped the next working day.
PLEASE NOTE: We do not ship to PO Boxes.
For more info, see our Shipping and Handling details
REFUNDS & RETURNS
We guarantee to refund any product that you are not completely happy with as long as you return it to us within 30 days of receipt of the order in a saleable and unused condition. Please make sure item labels are left intact and returned in their original packaging.
Our returns process is quick and easy and if you are in the UK we offer a FREE returns label.
For more info, see our Returns and Refunds details